Puchong Cafe
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Ticco IOI Mall Puchong

4.4(343) 72 composite score See reviews on Google ✓ Verified
Dessert & Bakery CafesSpecialty CoffeeAesthetic & Instagrammable CafesStudy & Co-working CafesHalal / Muslim-Friendly Cafes
Ticco IOI Mall Puchong
Services
Dessert & Bakery Cafes, Specialty Coffee, Aesthetic & Instagrammable Cafes
Reviews
343

What recent reviews say

Ticco's desserts, especially the Swiss rolls, earn consistent praise for soft texture and thoughtful flavor balance. The space itself is polished and calm, drawing people who value aesthetics and a place to linger. However, pricing frustrates reviewers relative to portion, and service quality swings widely: some staff are warm and engaged, others distracted or dismissive. The coffee, despite using exclusive El Salvador beans, receives mixed reviews for taste and temperature.

Praised for
  • soft, fluffy swiss rolls
  • balanced, fresh dessert flavors
  • aesthetic, comfortable space
  • premium ingredients, small-batch freshness
Watch-outs
  • high prices for portion size
  • stock management and long waits
  • inconsistent coffee quality and temperature
  • staff inattentiveness and poor service
instagrammablecozy-ambiancefresh-pastriesoverpricedfriendly-staffspacious-seatinggood-coffeeslow-servicenoisy
Best for: Dessert lovers seeking artisan cakes in a calm, beautiful setting for photos or quiet time.
Think twice if: You value competitive pricing or quick, consistent service: wait times can extend to 30-60 minutes during peak batches, and coffee temperature and taste vary noticeably across visits.

Strengths

  • Handmade Swiss rolls with balanced, non-cloying flavors
  • Small-batch production throughout the day
  • Specialty coffee from exclusive El Salvador beans
  • Photogenic, well-designed interior

Worth knowing

  • Sesame Kinako Mochi Roll praised for balanced flavor and light texture
  • Swiss rolls priced RM28-RM35, serve 8-10 people
  • Cheesecakes start from RM28
  • Cakes not pre-sliced; cutlery provided for customers to portion
  • Small batches baked throughout the day, not stocked in advance
  • Coffee uses exclusive beans from El Salvador
  • Manager noted as 'Chinese uncle' in staffing observations

What reviews say by service

Dessert & Bakery Cafes
Signature Swiss rolls deliver soft, fluffy texture and nuanced flavors; small-batch approach keeps quality fresh but stock timing varies widely.
Specialty Coffee
Premium El Salvador beans provide aroma, but temperature and taste consistency are uneven across orders.
Aesthetic & Instagrammable Cafes
Polished, calm interior with strong visual appeal; frequently described as a quiet, comfortable retreat.
Study & Co-working Cafes
Quiet ambiance and spacious seating suit focused work or relaxation, though service responsiveness can lag during busy periods.

How it compares

  • Rated 4.4 against a 4.49 average across the 90 aesthetic & instagrammable cafes businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 60
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 0

Common questions

How long is a Swiss roll?
One full roll serves 8-10 people. Ticco does not pre-slice; they provide cutlery for customers to portion themselves.
What time should I come to avoid sold-out items?
Small batches are baked throughout the day, so if something is out, a fresh batch may arrive later the same day. Reviewers suggest arriving early or checking back within an hour during peak times.
Is the coffee good quality?
Ticco uses exclusive beans from El Salvador, which some reviewers praise as smooth and aromatic. However, others report inconsistent temperature and flavor, so quality can vary by order.

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Last updated 2026-07-04