Puchong Cafe
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The Coffee Bean & Tea Leaf

4.2(997) 71 composite score See reviews on Google ✓ Verified
Brunch & All-Day Breakfast CafesPet-Friendly CafesDessert & Bakery CafesSpecialty CoffeeStudy & Co-working CafesHalal / Muslim-Friendly CafesAesthetic & Instagrammable Cafes
The Coffee Bean & Tea Leaf
Services
Brunch & All-Day Breakfast Cafes, Pet-Friendly Cafes, Dessert & Bakery Cafes
Reviews
997

What recent reviews say

Staff warmth and consistent food quality draw regulars back, but service speed and facility upkeep prevent this from being a strong recommend. One supervisor's honesty over a billing error stood out; night shift crew are praised for professionalism. Yet toilets come up repeatedly as filthy, waits hit 50 minutes even during quiet periods, and noise can overwhelm the space.

A solid spot for casual work or socialising with friends when you have time to kill. Breakfast is decent. Arrive expecting to wait and check the facilities first, or stick to off-peak hours for better focus and cleanliness.

Praised for
  • friendly and helpful staff
  • pleasant atmosphere for socialising and work
  • good food and drinks quality
  • attentive service when it works
Watch-outs
  • dirty toilets
  • slow and inconsistent service
  • excessive noise during peak hours
  • long wait times for orders
friendly-staffspacious-seatingcozy-ambianceslow-servicenoisylong-wait
Best for: Groups and solo workers who don't mind waiting and can tolerate noise; families with flexible schedules.
Think twice if: Avoid if you need fast service, quiet focus time, or clean toilets. Long waits and facility cleanliness are persistent issues.

Strengths

  • established brand with long history
  • seating for work and groups
  • staff honesty and professionalism on night shift
  • reliable food and drink basics

Worth knowing

  • Night shift crew (8pm+) noted for professionalism and service quality
  • Supervisor refunded incorrect charge and explained the error honestly
  • Staff member (Eidya) offered take-away cup instead of dine-in service despite availability
  • Tiramisu cake specifically praised
  • Kaya toast arrived cold after 50-minute wait

What reviews say by service

Brunch & All-Day Breakfast Cafes
Breakfast items inconsistent: tiramisu and general food praised, but kaya toast and bagels reported cold or over-toasted.
Study & Co-working Cafes
Benches available and quiet enough for work in off-peak times, but peak-hour noise is overwhelming.
Specialty Coffee
Cappuccino praised for latte art when prepared well, but consistency issues reported across recent visits.
Pet-Friendly Cafes
No review evidence of pet-friendliness; category listed but not supported.
Aesthetic & Instagrammable Cafes
Pleasant decor and atmosphere noted, but noise and cleanliness concerns undermine the experience.
Halal / Muslim-Friendly Cafes
No review evidence specific to halal offerings or Muslim-friendly practices.

How it compares

  • Rated 4.2 against a 4.47 average across the 51 brunch & all-day breakfast cafes businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 47
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Common questions

Can I bring my laptop and work here?
Yes. Benches are available and the space suits group work and solo focus, though peak hours get noisy.
What's the typical wait time for food?
Inconsistent. Waits have ranged from quick service to 50+ minutes for items like kaya toast, even during quieter periods.
Are the toilets clean?
Toilets are frequently reported as dirty and in poor condition. Check them first, or visit during off-peak hours.

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Last updated 2026-07-04