Puchong Cafe
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Soufflé Dessert Cafe • Puchong

4.2(1352) 69 composite score See reviews on Google ✓ Verified
Brunch & All-Day Breakfast CafesPet-Friendly CafesDessert & Bakery CafesSpecialty CoffeeStudy & Co-working CafesHalal / Muslim-Friendly CafesAesthetic & Instagrammable Cafes
Soufflé Dessert Cafe • Puchong
Services
Brunch & All-Day Breakfast Cafes, Pet-Friendly Cafes, Dessert & Bakery Cafes
Reviews
1352

What recent reviews say

Soufflé Dessert Cafe draws crowds for thick, fluffy waffles and signature soufflés that justify the wait. Quality is genuine, but the space echoes terribly when packed, and several staff interactions felt cold or dismissive when customers asked for help or had honest confusion about dishes.

Recent shift: Staff discourtesy and confusion over menu items have been recurring in the past month, with three separate one-star reviews citing dismissive responses to customers asking for clarification.

Praised for
  • delicious soufflé and waffles
  • clean, beautiful interior
  • popular, consistently busy
  • reasonable prices
Watch-outs
  • loud, noisy environment
  • rude or dismissive staff
  • long waits (1-2 hours)
  • unclear menu information
good-coffeefresh-pastriesnoisylong-waitclean-restroominstagrammableattentive-staffpet-friendlykid-friendly
Best for: Dessert lovers willing to wait; Instagram-conscious diners; late-night sweet cravings.
Think twice if: Noise bothers you, you're a first-time customer needing staff guidance, or you need a quick meal. Some staff responses to honest questions have been curt.

Strengths

  • soufflés and waffles genuinely well-executed
  • beautiful, photogenic interior
  • transparent wait times on menu
  • open 7 days

Worth knowing

  • Menu lists preparation time for each dish (soufflé ~30 min)
  • Waffle texture praised as crispy outside, soft inside
  • Empty walls cause acoustic problems; noise particularly bad near stairs and toilets
  • Staff confusion over soufflé flavours (vanilla vs tiramisu) mentioned in multiple recent reviews
  • One incident: staff refused a customer's request for hot water and small plate without apology

What reviews say by service

Dessert & Bakery Cafes
Soufflés and waffles genuinely delicious; long waits (30 min to 2 hours) are normal.
Study & Co-working Cafes
Beautiful interior draws people, but extreme noise makes conversation difficult when busy.
Brunch & All-Day Breakfast Cafes
Buttermilk waffle and breakfast items praised; waits can exceed an hour during peak times.
Aesthetic & Instagrammable Cafes
Interior is clean and photogenic, but the open design and hard surfaces amplify noise significantly.

How it compares

  • Rated 4.2 against a 4.49 average across the 89 study & co-working cafes businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 47
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Common questions

How long will I wait for a soufflé?
The menu states soufflés take 30 minutes, but recent reviews report 1-2 hours during busy times. Estimated times are listed on the menu for each dish.
Is it a quiet place to study or chat?
No. The space echoes badly when crowded, making conversation difficult. Hard surfaces bounce sound continuously around the room.
Which should I try, soufflé or waffle?
Both are praised for quality. Waffles are crispy outside and soft inside; soufflés are warm and fluffy but very sweet, especially chocolate. First-timers report confusion when staff don't explain the difference when serving.

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Last updated 2026-07-04